The callback number is the number that appears in the text message that a client can call if they have any concerns. Tap Send on my way text.įrom the Send on my way text screen, select the call back number and how many minutes away from arrival you are. If you are using two-way text messaging (available on the select plans), after selecting the speech bubble icon, you will see a menu with options to either send a text message or on my way text message. A phone number that receives text messages is required. If you send an on my way text message to a phone number that can't recieve texts (such as a landline), you will see this message: Cannot send on my way message. Note: The speech bubble icon shows regardless if your client's phone number can be texted or not. On the visit, tap the speech bubble icon. To send an on my way message, tap into a visit from the schedule tab in the app. Note: Clients will need to have a primary phone number that can receive text messages (and have that setting toggled ON) in order to send them an "on my way" text message. The message lets your clients know roughly when you will be arriving with a team member selecting how many minutes away you are into an already created message. Using the Jobber mobile app, users can send an "on my way" notification to the client based on their scheduled appointment for the day. This feature is available on select plans in the United States, Canada, and the United Kingdom. Customize and automate notifications to keep your clients in the loop at key points before, during, and after the work.
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